Findings

What does this review add?

• Telemedicine and eConsults via real-time audiovisual appointments shows similar outcomes to traditional clinic visits.
• Connected technologies such as insulin pumps, smart insulin pens, and continuous glucose monitors lend themselves to virtual sharing of patient information.
• Project ECHO is a global telementoring program that aims to build internal capacity of primary-care providers through ongoing case-based learning.
• Team-based care promotes a collaborative model that can reduce burnout from clinical demands while enhancing communication and access to quality diabetes care.
• A physician–pharmacist collaborative model is also efficacious in many chronic diseases.
• Pediatric to adult care transitions can be supported with one-page healthcare transition summary documents. These are low-cost and efficient transfers of information that bridge providers and enable better therapeutic relationships with patients.